Job Vacancies at South Bank London | South Bank London

South Bank London

Job Vacancies at South Bank London

Vacancy: Communications Officer


Posted on 08-01-2015 - Deadline for applications  Monday 26th January 2015 


Job Title:   Marketing Coordinator 
Job Ref. MARK/01
Reports to: Marketing Officer 
Appointment details:  Full Time (35 hours per week) 9am-5pm
Holiday allowance: 25 per annum pro rata
Salary:    £17,000 pa plus 6% pension contribution


South Bank Employers’ Group (SBEG) is a dynamic, non profit company which is focused on improving the South Bank area, ensuring it is managed to the highest standards and promoting the South Bank  as a destination.  We are currently looking for a Marketing Coordinator to support the team with the day-to-day management of our marketing assets, such us the popular website and our social media channels.

We are looking for an individual who is excited by South Bank and what is happening here, be that cultural events or large-scale regeneration projects.  You will be an excellent communicator, find it easy to cultivate contacts, have an eye for detail and skilled at managing your time. This job is a great opportunity for someone wanting to gain a foothold in marketing communications.

This role offers the opportunity to gain a wealth of experience in marketing communications and PR, as well as the tourism, regeneration and arts sectors in London’s most popular neighbourhood. 


South Bank Employers' Group (SBEG) is an association of the major organisations in South Bank, Waterloo and Blackfriars dedicated to improving and promoting the neighbourhood for the benefit of local employees, residents and visitors. In a wider context, the Group also seeks to make a positive contribution to the lives of residents here and elsewhere in Lambeth and Southwark, through employment, skills, regeneration and cultural initiatives.

To enable us to promote the area effectively as a destination for leisure and business tourism, we set up the South Bank Marketing Group and South Bank Venues group which bring together the marketing representatives from the area’s key attractions, cultural venues and hotels.

Marketing and Venues  members include BFI IMAXBFI SouthbankCoin Street Community BuildersThe London EyeFlorence Nightingale MuseumIWM LondonLondon Borough of LambethLondon Duck Tours, London Marriott Hotel County Hall, National TheatreOXO Tower Restaurant, Bar & Brasserie, Park Plaza HotelsSEA LIFE London AquariumSouthbank Centre, Thames Clippers, The London DungeonThe Old Vic Theatre.

These groups provide destination leadership, maintain and grow South Bank’s profile as a leading London destination, increase the time and money spent here and build strategic partnerships which enhance the area’s profile and influence.

SBEG administers the South Bank Visitor Management Group which brings together senior representatives of major attractions and landowners to share information and coordinate activities in the neighbourhood and which oversees the extensive public service delivery which SBEG undertakes in the area.  SBEG also manages Jubilee Gardens on behalf of the Jubilee Gardens Trust, and as of October 2014 will be the delivery agent for the South Bank Business Improvement District.


The marketing team sits at the heart of the organisation, responsible for running the South Bank Marketing Group as well as managing corporate communications for South Bank Employers’ Group. The ideal candidate will be able to demonstrate the following:

  • Min. 2 years’ work experience in a marketing/ PR team or similar environment.
  • Educated to degree level or equivalent.
  • Excellent written and oral communication skills, with ability to write creatively for a range of publications and audiences.
  • Ability to confidently develop positive and productive working relationships with our members as well as third party agencies.
  • Experience in arranging and administrating meetings and events, including logistics and minute-taking.
  • Knowledge and experience of using website Content Management Systems and Photoshop.
  • Excellent ICT skills and familiarity with standard applications such as MS Word, Excel, Outlook and PowerPoint.
  • High degree of organisational ability to manage time lines and meet deadlines, even under pressure.
  • Excellent attention to detail.
  • Excellent administrative skills including experience of data entry
  • Ability to work unsupervised and on own initiative, whilst also being a team player.
  • Solid grasp of social media, particularly Twitter, Instagram and Facebook.
  • Interest in the South Bank as an area to live, work and visit.
  • Unflappable enthusiasm and a flexible approach to working within a diverse role. 



Assist with the management of the websites and . Ensure the site is up to date at all times via our content management system; uploading new offers and competitions as and when required, adding events, news, images and compiling two monthly e-newsletters. The Marketing Coordinator will respond to user enquiries and monitor statistics weekly.

2. Social Media
The Marketing Coordinator will be responsible for daily updates to our popular social media outlets (Twitter, Facebook, Instagram) and for monitoring social media statistics on a weekly basis. He/She will also play an important role in integrating new social media channels with our existing ones.

3. Posters
Manage the production of bi-monthly What’s On posters, as well as seasonal specials, for display on poster structures throughout the area. The Marketing Coordinator will need to work to a schedule to collate content direct from members, edit it, run the proofing process, liaise with our design agency and printers, and work with distributors to ensure posters are put up in a timely fashion.

4. Publications
Help in the production and distribution of our literature such as the Summer Guide, maps and press collateral. Tasks include assisting with the development of creative concepts, collating content and images, drafting copy and helping with print and distribution arrangements.

5. Tourism Projects
Provide support on tourism projects as required, for example, our InfoBike service, an award-winning innovative mobile tourist information initiative.

6. Meeting Administration
Help to set up the regular meetings of the Groups. Responsible for taking and producing meeting minutes. Keep the Members’ Directories and contact lists up to date. Circulate information and invites to members. Assist with the planning of networking events, such as collating RSVP lists and making badges.

7. Ad-hoc Projects
Support any additional projects and campaigns that arise as an outcome of the South Bank Marketing Group and South Bank Venues meetings.

South Bank Employers’ Group

Help us communicate better with stakeholders and the local community.

1. Corporate Website
Assist in developing content for, liaising with colleagues as appropriate. Tasks would include assisting in collating and editing copy, image manipulation and assisting in the production of regular e-news bulletins to stakeholders.

2. Corporate Events
Help to organise and promote corporate events such as breakfast briefings, meetings, parties and exhibitions. Typical tasks will include managing invitations and logistics as well as booking photographers/entertainment.
General Duties

3. Picture Library
Manage the picture library, ensuring it is up to date and clearly organised and that copyright agreements with photographers are adhered to

4. Distribution/Storage
Ensure all marketing publications are stored and distributed as required.

5. Administration
This post is self servicing and requires that the Marketing Coordinator is responsible for all of their own administrative duties, and will also participate in a range of duties on behalf of the team and organisation.

6. Enquiries

Respond to press and event booking enquiries received via our website and by telephone, log and forward to relevant members/stakeholders.

5.    Other
Undertake any other duties as may reasonably be required as a member of South Bank Employers’ Group, comply with Employers’ Equal Opportunities and Health and Safety policies at all times, and, on occasion, work outside of the normal working week, including evenings and weekends.


This position is offered subject to successful completion of a six-month probation period. This is a full time post at £17,000 plus 6% pension contribution. Working hours are Monday to Friday, 9am – 5pm with some evening work required to attend events (reasonable time in lieu will be given at discretion of employer). Holiday allowance is 25 days per annum on a pro rata basis.


To apply for this position, please send (email preferred) your CV and a covering letter to:

Frances Cresswell, Office Manager
South Bank Employers’ Group, Capital Tower, 91 Waterloo Road, London SE1 8RT or mail@southbanklondon.comQUOTE: JOB REF: MARK01 IN THE SUBJECT LINE



  • What is your favourite attraction on South Bank and why?
  • What is your favourite social media channel and why?
  • What are, in your opinion, the top five unique selling points of South Bank as a visitor destination?

Deadline for submissions: 12pm, Monday 26 January 2015
Interviews will take place on Thursday 29 and Friday 30 January.

We will respond to all shortlisted candidates by Tuesday 27th January.  If you do not hear from us by this date then unfortunately we will not be taking forward your application.


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